Frequently asked questions

How to open and save Links


You will receive and email from The Educators' Domain with each link (which can sometimes go to your spam folder). Each link will open a webpage to your product, where it says download-right click-then save as-save to your computer. Important-your link will expire after 30-days so please download as soon as you can




My Link has expired?


Links expire within 30-Days so please download and save to your computer. Please send an email to info@educatorsdomain.com.au for a one off reactivation if you miss your window.




How to open a Zip File?


A ZIP file is a compressed folder containing multiple files. It's an easy way to transfer many files, or large files, to you. See below for details on how to open your zip file What operating system do you have? Mac OS X, Windows Vista, Windows 7 and Windows 8 all have a pre-installed unzip feature. Once you've downloaded the ZIP file, click on it to view its contents. You won't have to do anything special to un-zip the folder. If you have Windows XP, follow these steps: Right-click on the ZIP folder. Click on "Extract all" from the panel that opens. The system will take you through a short extraction process via a step-by-step "wizard." The wizard will ask you to choose a destination. This is the folder where you want to keep the unzipped files. Once the files are extracted from the ZIP folder, you can opt to see them all in their new destination. More options You can download a free unzipping application from 7-zip. It works on Windows 7, Vista, and XP. A similar option is unzip-online. Still didn't work? On a Mac, hold down the control key and click the ZIP file icon. Choose "open with" and then select "archive utility." The utility will extract the ZIP files and you can find them in the same folder you downloaded them to. If you're using a PC and the original ZIP file was created by a Mac user, then an additional .ds file may be embedded within the ZIP file. In Windows Vista, Windows 7, or Windows 8, try following the steps for Windows XP, above.




Listing Products / Wholesale Enquiry


All packs are available to resell on your website with approval. If you would like to list all of the packs please send an email to info@educatorsdomain with details of your site for consideration.





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